Return Policy – Yvanel

At Yvanel, you have the right to return your order within 14 days of receipt. We understand that online shopping can sometimes be challenging, and we want to accommodate you in this.

As we are a small, growing business, we kindly ask our customers to cover the shipping costs for return shipments themselves.

How to return your order:

• Ensure that the product is unworn, undamaged, and includes all original labels.

• Download and complete the return form in full.

• Include the completed return form inside the return package.

• Further instructions can be found directly on the return form.

📄 Return form:  https://cdn.shopify.com/s/files/1/0933/1654/6886/files/Yvanel_Retourformulier_1.pdf?v=1751302717 

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Warranty

Customer satisfaction is our top priority at Yvanel. That’s why we offer a 90-day warranty on all our products.

Did your product arrive damaged, or did an issue occur within 90 days? Please contact us via the contact form.

📩 Make sure to include:

• A clear description of the issue

• Photos showing the defect

We will respond within 24 hours with a suitable solution.

⚠️ Please note:

• The warranty only covers manufacturing defects or damage not caused by careless use.

• Intentional damage, wear and tear, or damage caused by improper use is not covered by the warranty.